All bookings are held in good faith to the arrival and departure date listed in this reservation, at the rate specified. To confirm reservations, a current valid credit card details is required, Variations to this may apply during peak periods at the property's discretion.
A cancellation fee Cancellations received less than 4 weeks prior to arrival will incur a fee equivalent to 50% of total accommodation. Cancellations received less than 72 hours prior to your arrival will incur a fee equivalent to your total accommodation.
Upon arrival, each guest will be required to sign a standard Quest registration form, and accept the terms and conditions theirin of his/her stay. A credit card (debit cards are not accepted) is to be presented upon arrival.
Office Hours are: Sunday - 8am 6pm, Monday - Thursday 8am - 8pm, Friday - Saturday 8am - 9pm. Please note with any late arrivals that payment will be deducted from credit card prior to close of office. For check-in after hours please follow instructions at Reception.
Payment of reservation - We accept Visa and Mastercard. American Express and Diners are accepted - however a surcharge of 2.5% does apply. Quest Oceanic does not accept American Express or Diners Cards.
Cheques are not accepted as payment for accommodation unless received, banked and cleared 10 days prior to arrival as a full pre-paid deposit.
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